- Shipping Area
novaharborretail.com offers shipping services to multiple countries and regions. We will confirm whether the order’s delivery address falls within our delivery area. Due to differences in logistics conditions in different regions, delivery services may not be available for some remote areas, special zones, or addresses where packages cannot be received normally. Please ensure that the delivery address you provide is complete, accurate, and capable of receiving packages when placing your order.
- Order Processing Time
After successful order submission and payment, we typically process and ship the order within 1–3 business days. Once the order is processed, the goods will be handed over to our delivery service for transportation.
- Delivery Method and Time
Delivery is expected to take 3–7 business days, depending on the delivery area and actual transportation conditions. The estimated delivery time is calculated from the date the order is dispatched and handed over to the carrier.
- Tracking
After the order is dispatched, if tracking information is provided, we will provide the relevant tracking information to the customer via order information or email. Customers can check the shipping status of their package using the tracking number. 5. Delivery Address
Customers are responsible for providing complete and accurate shipping information when submitting their orders, including the recipient’s name, street address, city, district, and postal code. Delivery issues caused by incorrect, incomplete, or undeliverable addresses may require further confirmation or correct shipping information from the customer.
- Contact Us
If you have any questions about shipping areas, order fulfillment, or logistics information, please contact us:
Nova Harbor Retail LLC
3330 Liberty Rd S
Salem OR 97302