Welcome to novaharborretail.com. This Privacy Policy explains how Nova Harbor Retail LLC collects, uses, stores, and protects the information you provide when you visit or use this website and purchase our home and kitchen products. By using this website, you understand and agree to the practices described in this Privacy Policy.
- Information We Collect
When you visit or use novaharborretail.com, we may collect the following information:
Order Information: Including name, billing address, shipping address, email address, phone number, and order and purchase information.
Account Information: If you create a website account, we may collect your account login and related information.
Payment Information: When you make a purchase, payment information may be securely processed by a third-party payment service provider. We do not typically store complete bank card information directly.
Website Usage Information: Including pages viewed, time of visit, device type, browser type, IP address, and technical information related to interaction with the website.
Information You Provide: When you contact us via email or other means, we may retain relevant information and communication content that you provide.
- How We Use Your Information
We may use the information we collect for the following purposes:
Processing and fulfilling your orders;
Providing product delivery and order-related services;
Responding to your inquiries, requests, or customer service needs;
Processing returns, refunds, and other after-sales matters;
Improving website functionality, product display, and shopping experience;
Maintaining website security and preventing fraud, abuse, or unauthorized activities;
Complying with applicable laws, regulations, and legal requirements;
Sending you relevant information or marketing content where properly authorized or permitted by law.
- Information Sharing
Nova Harbor Retail LLC will not sell your personal information.
For the proper operation of novaharborretail.com, we may share limited information with trusted service providers, such as payment processors, order fulfillment providers, shipping companies, website hosting providers, technology service providers, and customer service tool providers, where necessary. These third parties will only process information to the extent necessary to provide the relevant services and shall take reasonable measures to protect the relevant data.
We may also disclose relevant information in accordance with the law, as required by law, court orders, or other legal processes.
- Payment Information Security
We value the security of your payment information. Online payments are typically completed through third-party payment processing services. Payment service providers process payment data according to their own privacy policies and security standards.
We will not ask you to provide your complete bank card number, password, or other sensitive payment credentials via email.
- Cookies and Similar Technologies
novaharborretail.com may use cookies and similar technologies to help the website function properly, remember your preferences, understand website visits, and improve your website experience.
You can manage or limit cookies through your browser settings. However, disabling certain cookies may cause some website functions to malfunction.
- Third-Party Websites and Services
This website may contain links to third-party websites, payment services, or other external services. When you visit a third-party website, its privacy policies and data processing practices may differ from those of novaharborretail.com.
We recommend that you read the applicable privacy policies of third parties before providing personal information to them. Nova Harbor Retail LLC is not responsible for the privacy practices of third-party websites.
- Data Security
We take reasonable technical and administrative measures to protect personal information from unauthorized access, use, modification, or disclosure.
While we take reasonable measures to protect your information, no method of internet transmission or electronic storage can guarantee absolute security. Therefore, we cannot guarantee the absolute security of personal information in all circumstances.
- Information Retention
We will retain relevant information for a reasonably necessary period, based on business needs, order processing requirements, legal obligations, dispute resolution, and legitimate business purposes. When information no longer has a reasonable need for retention, we may delete or anonymize it in accordance with applicable laws.
- Children’s Privacy
This website is primarily aimed at general consumers and does not primarily serve children. We do not knowingly collect personal information from children under the legal age. If you believe that a child has provided us with personal information without proper permission, please contact us using the contact information below.
- Your Privacy Rights
Depending on your region and applicable laws, you may have the right to access, correct, delete, or restrict the processing of your personal information.
If you wish to learn about or exercise your applicable privacy rights, you can contact us at the email address below. We may need to verify your identity before processing your request.
- Privacy Policy Updates
We may update this Privacy Policy based on business changes, website functionality adjustments, or applicable legal requirements. The updated version will be posted on novaharborretail.com and the latest effective date will be displayed at the top of the page.
We encourage you to check this page periodically for the latest privacy policies.
- Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us as follows:
Nova Harbor Retail LLC
3330 Liberty Rd S
Salem OR 97302
Email:
[email protected]
[email protected]
Thank you for trusting and using novaharborretail.com.