Welcome to novaharborretail.com. We value your personal information and privacy and are committed to protecting such information while you use our website and shop with us. This Privacy Policy outlines the information we may collect, how we use it, and the measures we take to protect it.
- Information Collection
We may collect information you voluntarily provide—such as your name, email address, shipping address, phone number, and order details—when you browse the website, place an order, or contact us.
Additionally, the website may automatically collect certain technical information—such as browser type, device information, IP address, pages visited, and usage patterns—to help us understand website performance and improve our services.
- Use of Information
We may use the collected information for the following purposes:
Processing and delivering your orders;
Providing customer service and order-related notifications;
Processing payments and related transactions;
Improving website functionality, product displays, and the shopping experience;
Handling your inquiries, feedback, and after-sales requests;
Preventing fraud, abuse, and other unauthorized activities.
We do not sell your personal information to third parties.
- Information Protection
We implement reasonable security measures to protect your personal information and minimize the risk of unauthorized access, use, modification, or disclosure. However, please note that the internet environment cannot be guaranteed to be absolutely secure; therefore, we cannot guarantee that information transmission or storage is entirely free from risk.
- Third-Party Services
To facilitate payments, order delivery, website analytics, or the provision of related services, we may share limited information with necessary third-party service providers. These third parties process information only to the extent necessary to provide their services and are required to handle it in accordance with applicable privacy and security standards.
- Cookies
novaharborretail.com may use cookies and similar technologies to remember your website preferences, analyze site traffic, improve functionality, and enhance your shopping experience. You can manage or restrict cookies through your browser settings, though doing so may affect certain website features.
- Children’s Privacy
This website is not directed at children. We do not knowingly collect personal information from children who have not reached the age required by applicable laws. If you believe a child has provided us with personal information, please contact us immediately so we can take appropriate action.
- Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes in our website operations, services, or applicable laws. Updated content will be posted on this page and will take effect from the date of posting. We recommend that you check this page periodically to stay informed about the latest privacy policy.